Paper notes do not scale
Slips get lost, handwriting fails and add-on rounds create confusion at the pass.
Handheld workflows structure every line and keep the floor aligned with production.
What handheld covers
- Mobile order capture with table context
- Visibility into reserved and active tables
- Add-on rounds with clear audit trail
- Optional payment initiation depending on setup
- Connectivity to kitchen display and printers
Why teams adopt handheld
- Higher accuracy than paper
- Faster reaction to guest changes
- Fewer round trips to a fixed POS
- Cleaner handoff to the kitchen
Related topics
FAQ: handheld ordering
Which devices work best?
Rugged phones or tablets are common; hardware is chosen during implementation.
Can we run handheld alongside QR?
Yes. Hybrid models are common for accessibility and upsell.
What about training?
Service training is included as part of rollout.
Does it integrate with KDS?
Yes. Tickets can route to kitchen screens and print stations.
Next step
See handheld flows mapped to your floor — request a demo.
Request a Demo