Personal table service — concept image

ROBEXA / TAILORED TO YOUR OPERATION

Customer Loyalty, Vouchers & Discount Codes

Returning guests deserve thoughtful offers. We align loyalty features, rewards and discount rules with your direct ordering journey.

Individually configured. Introduced with your team. Technically supported by us.

ROBEXA / YOUR BUSINESS

What should work better in your operation.

An offer only helps when guests and staff understand its rules. In the supported WhatsApp ordering workflow, Robexa connects customer profiles, qualifying orders and reward logic. Vouchers and discount codes complement these options. We review conditions, redemption and exceptions with you so the incentive fits your business and remains understandable at checkout.

What we configure for you.

  • Define loyalty and reward rules for the supported channel
  • Configure vouchers, discount codes and promotion conditions
  • Understand redemptions and available rewards
  • Align offers with customer profiles and the ordering journey

How this becomes part of your operation.

01

Define the objective, qualifying orders and promotion limits.

02

Configure rules and visible information in the ordering journey.

03

Test qualification, redemption and renewed eligibility with examples.

An everyday restaurant example

A restaurant wants to reward returning direct-order customers. Together, we define which orders qualify and when a reward becomes available rather than discounting every order indiscriminately.

Illustrative scenario, not a customer case study.

This capability starts with your business, too.

We understand your operation first and review the requirements together. Then we configure, integrate or extend the solution around your workflows, team and goals. Modern process design helps us reduce unnecessary work and clarify responsibilities.

Our approach ↗

Your questions. Clear answers.

Does every reward automatically work in every channel?

No. Channel support, conditions and combination rules must fit the configured workflow. We assess the specific use case and test the rules before introduction.

Will this capability be tailored to our restaurant?

Yes. We agree on the specific workflow, roles, data and integrations with you. Necessary development and technical support are defined clearly. You do not have to coordinate implementation and maintenance yourself.

You focus on your restaurant. We keep taking care of the technology.

Tell us what your operation needs. We handle solution design, technical implementation, onboarding and the agreed ongoing support, and evolve the solution with you.

Let’s talk about your restaurant ↗